翻滚的土豆儿2020-04-22👍856 a:需要帮助吗? what can i do for you? b:我们想要一间双人间,最好面朝大海,风景优美一点。 we want a double ro旦盯测故爻嘎诧霜超睛om that faces the sea for a better view. a:实要对不起,所有的海景房都已经租出去了。我们有一间15层向阳双人 间,景色也很不错。要不要考虑一下? i’m sorry all those rooms are booked. but we have a double room at the 15th floor, and also can see scenery. how about it? b:嗯…还有其它的房间吗? em…do you have any other rooms? a:对不起,今天是中秋节, 这是我们酒店最后一间客房。 i’m sorry but it’s the last room we have for it’s mid-automn day today. b:那好吧,我们就要这间。 ok, we will take it. a:好的,请等一下,我为你办理入住手续。 please wait a moment. i will do the check-in for you. 半小时过后,李小姐进入大堂,来到了前台。。。 a half hour later,ms lee come to the information desk. 李:你好,我预订了一间向阳双人间 i want to book a double room facing the east, please. a:实在抱歉,我们饭店的客房已经满了。因为您六点之前还没到,我们已经把您的房间租给了别的客人。 i’m very sorry, all the rooms are booked. as you didn’t checked in before 6:00 pm, we rent your room to other customers. 李:我早就打电话通知了你们饭店我会晚点到,你们也同意了。你们的行为太不负责任了。 i infromed you i would check in later and you agreed to that. you are so imresponsible. a:对不起,上午不是我直班,请等一下,我去确认一下。。。 真的很对不起,是我们工作的失误。不如。。。 i’m very sorry, i didn’t on duty this morning. please wait a moment, i need to double check…i’m very sorry,no room left. it’s our mistakes. but… 李:别说什么送我去附近同星级的饭店这类的话,我自己会去,居然犯这种低级错误。真是百闻不如一见。 don’t tell me go to other restaurant of the same rate and any thing like this. i will go there by myself. i have never heared of a restaurant making such idiotic mistakes like you. a:对不起,欢迎下次入住我们饭店。 i really very sorry. welcome to our restaurant next time.……